How to Set-Up Voicemail on iPhone 15 Pro

Remember that one time when you missed a crucial call and wished you could hear the message left by the caller?

We’ve all been there! Luckily, your iPhone’s voicemail feature is here to save the day and ensure you never miss important messages again.

Whether it’s a surprise call from a long-lost friend or a potential job opportunity, setting up voicemail on your iPhone is a game-changer when it comes to staying connected on the go.

So, in this article, I am going to guide how you can enable voice email on your brand-new iPhone 15 Pro.

Quick Guide

  1. Navigate to the Phone app from the Home screen of your iPhone 15 Pro.
  2. If you switch to an iPhone, you may be sent to the automated Voicemail system. If so, then follow the voice instructions. If that doesn’t work, you may manually set it up by dialing *86.
  3. Select “Set Up Now.”
  4. If the pop-up asking you to “Set Up Now” doesn’t show up, your voicemail is already configured. Start at step 10 by tapping Greeting in the upper-left corner of the Voicemail screen.
  5. After entering a password, click on “Done.” The length of the password must be between 4-6 digits.
  6. Enter the password again and choose “Done.”
  7. To record a greeting, select the “Custom” option. You can also tap (check) on “Default” to utilize your carrier’s default greeting.
  8. To start, tap on “Record.”
  9. When done, select “Stop.”
  10. To finish, click on the “Done” button.

How to Set up Voicemail on iPhone 15 Pro (Pictorial Guide)

Step 1: Open the Phone app, which is located at the bottom of your iPhone 15 Pro home screen by default.

Step 2: Tap the Voicemail button in the bottom-right corner. This is also how you will access your voicemail messages once everything has been set up.

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Step 3. After selecting “Set up now,” you should see instructions for activating Visual Voicemail on your iPhone. If instead, you see a “Call voicemail” button or the screen automatically dials your voicemail service with a numeric keypad, your wireless plan likely does not include Visual Voicemail. In that case, contact your carrier’s customer support to add Visual Voicemail to your wireless plan. Once added, return to the Voicemail tab in the Phone app and try setting up Visual Voicemail again. The proper setup instructions should now appear.

Step 4: Tap Set up now to begin configuring your Visual Voicemail service.

set up visual voicemail on iphone ios 15.webp

Step 5. You will be asked to create a passcode for accessing your voicemail. This passcode allows you to check messages from other phones if your iPhone is unavailable. For example, the passcode would be used if you have no data coverage and cannot access Visual Voicemail. Be sure to choose a passcode that you can remember easily, as you may need it in situations when your iPhone is not accessible. The passcode acts as a backup method for accessing voicemail from other devices or phone numbers.

Step 6. Once you have chosen and confirmed your voicemail passcode, you can set up the greeting callers will hear when reaching your voicemail. You have two options for the greeting:

  1. Default – This uses the standard pre-recorded visual voicemail greeting from your carrier.
  2. Custom – Record your own personal greeting message. Callers will hear your recording when sent to voicemail.
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Jesse Hollington / Digital Trends

Step 7: If you choose to use a custom greeting, tap the Record button to begin recording your greeting. Tap Stop when finished. Tap Play to listen to your greeting, or Record to erase the previous recording and try again.

Step 8: When satisfied with your greeting, tap Save.

Method 2: Call your Service Provider

If you’re unable to set up voicemail using the ‘Phone’ app or your carrier doesn’t support Visual Voicemail, you can set up voicemail by calling your service provider. Follow these steps:

Calling your service provider to set up voicemail
  1. Open the ‘Phone’ app on your iPhone.
  2. Dial the voicemail number provided by your service provider. The specific number may vary depending on your carrier and location. For example, in Australia, you can dial 121 for Vodafone, 321 for Optus, and 101 for Telstra. In New Zealand, you can dial 202 for 2Degrees and 707 for Vodafone.
  3. Follow the instructions provided by your service provider to set up your voicemail, including recording your name for the standard greeting and setting up a security code.

Method 3: Use a Smart Voicemail App

If you’re looking for a more advanced voicemail experience, you can use a smart voicemail app like Vxt. Smart voicemail apps offer features such as voicemail transcription, visual interface, and integration with other tools. Follow these steps to set up voicemail using a smart app:

Download a voicemail app like Vxt
  1. Download a voicemail app like Vxt from the App Store on your iPhone.
  2. Install the app and enter your mobile number and carrier information when prompted.
  3. Follow the instructions provided by the app to complete the setup process.

How to listen to Visual Voicemail messages on your iPhone 15 Pro

After setting up Visual Voicemail, new voicemail messages will be displayed in the Phone app similar to viewing emails in an inbox. The message list shows the date, time, caller, and length for each voicemail received. To listen to a message, simply tap it in the list. This allows direct access without needing to dial into voicemail and navigate with a numeric keypad. The Visual Voicemail interface makes it easy to view and access all received voice messages in one place.

Step 1: Open your Phone app.

Step 2: Tap the Voicemail button in the bottom-right corner. You should see a list of any voicemail messages you’ve received. New messages will be marked with a blue dot.

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Jesse Hollington / Digital Trends

Step 3. Tap on a voicemail message to listen to it. New messages will play back automatically, while a message you’ve already heard will expand to show a playback button that you’ll need to tap on to listen to it again. From this expanded view, you can also tap the speaker button to switch between the earpiece, speakerphone, or another audio device. Additional buttons let you call the person back, share the voicemail message as an audio file, open the contact details, or delete the message entirely.

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Jesse Hollington / Digital Trends

How to get Visual Voicemail Messages with Siri in iPhone 15 Pro

Siri provides a convenient hands-free way to listen to your Visual Voicemail messages. You can ask Siri to play back new messages, messages from specific callers, or messages from certain dates.

Some examples Siri commands:

  • “Hey Siri, play my new voicemail messages”
  • “Hey Siri, play voicemails from [contact name]”
  • “Hey Siri, play messages from [date]”
  • “Hey Siri, play new voicemails from today”

Note that asking for “new” messages will only play unheard messages matching your request. If you ask for “voicemail messages” without “new”, Siri will inform you of no new messages before offering to play saved ones.

Things You Should Know

Before setting up voicemail on your iPhone, there are a few important things to keep in mind:

  • Voicemail is a carrier feature, so if you’re unable to set it up on your iPhone, you’ll need to contact your mobile carrier for assistance.
  • Visual Voicemail, which provides a visual interface for managing voicemail messages, is supported by most carriers. However, some carriers may charge an additional fee for this feature.

Now that you have a basic understanding of the different methods to set up voicemail on your iPhone and some important considerations, let’s dive into the step-by-step instructions for setting up, using, and troubleshooting voicemail.

Troubleshooting Voicemail in iPhone 15 Pro

If you encounter any issues with your voicemail on your iPhone, here are some troubleshooting tips:

  1. Restart your iPhone: Sometimes, a simple restart can resolve minor voicemail issues. Press and hold the power button until the power off slider appears. Slide it to power off, then press and hold the power button again to turn your iPhone back on.
  2. Update your iPhone: Make sure you’re running the latest version of iOS, as updates often include bug fixes and improvements that can address voicemail-related problems. Check for updates in the ‘Settings’ app under ‘General’ and ‘Software Update’.
  3. Contact your carrier: If you’re unable to access your voicemail inbox or experience persistent issues, it’s best to reach out to your mobile carrier’s customer service for assistance. They can help troubleshoot specific issues related to your carrier’s voicemail system.
  4. Reset your voicemail password: If you need to change your voicemail password, you can do so in the ‘Settings’ app. Navigate to ‘Phone’, ‘Change Voicemail Password’, enter your new password, and tap ‘Done’ to save the changes.

Siri provides a convenient hands-free way to listen to your Visual Voicemail messages. You can ask Siri to play back new messages, messages from specific callers, or messages from certain dates.

Tips for Using Voicemail Effectively

Here are some tips to help you make the most out of your voicemail on your iPhone:

  1. Customize your voicemail greeting for a more personalized experience. Consider including your name and a brief message to let callers know they’ve reached the right person.
  2. Use the voicemail transcription feature if available. This can save you time by reading the transcribed message instead of listening to the entire voicemail.
  3. Regularly delete unnecessary voicemail messages to keep your inbox organized and prevent it from becoming full.
  4. Take advantage of smart voicemail apps like Vxt, which offer additional features such as voicemail-to-text transcription, integration with other tools, and advanced customization options.
  5. If you’re experiencing persistent issues with your voicemail, don’t hesitate to reach out to your carrier’s customer service for assistance. They can provide specific troubleshooting steps based on your carrier’s voicemail system.

With these tips and techniques, you can make the most out of voicemail on your iPhone and ensure that you never miss an important message.

Remember, setting up voicemail on your iPhone is an essential step in managing your calls and staying connected. Whether you use the built-in ‘Phone’ app, call your service provider, or opt for a smart voicemail app, follow the instructions provided to customize your voicemail settings to suit your needs. Happy voicemail setup!


Here are some commonly asked questions about setting up and using voicemail on an iPhone, answered by our experts:

Q: How do I activate voicemail on my iPhone 15 Pro?

A: To activate voicemail on your iPhone, open the ‘Phone’ app, tap ‘Voicemail’, and follow the prompts to set up your voicemail password and greeting. If you encounter any issues, contact your carrier for assistance.

Q: My phone says “no voicemail” even though I have messages. What is the problem?

A: If your iPhone displays “no voicemail” despite having messages, it may be due to a connectivity issue or a bug. Make sure you have a good data connection and try restarting your iPhone. If the problem persists, contact your carrier or Apple support for further assistance.

Q: While setting up voicemail, my phone asks me to enter my number, then says it doesn’t recognize it. What do I do now?

A: If your iPhone asks for your number during voicemail setup and then doesn’t recognize it, there may be an issue with your carrier’s activation process. Contact your carrier’s customer service to resolve the issue and obtain a permanent voicemail password.

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